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Smart Hands

OUR HIGHLY SKILLED ENGINEERS ARE HERE TO HELP

Our team of engineers and technicians is available to assist you with all your day-to-day Data Center operations. Our Smart Hands Services are meant to relieve your IT team from the hassle of managing your collocated IT infrastructure. We can Rack & Stack, troubleshoot and receive equipment on your behalf. The list of Smart Hands services is long, all you need to do is ask !

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AT YOUR SERVICE 24/7 !

HIGHLY qualified team

Smart Hands Service ensures that someone is available to immediately respond to issues that may arise with your servers by providing remote management, custom installations, and 24/7 hardware troubleshooting assistance.

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we can execute a wide range of tasks for you

Our experienced staff will execute a wide range of tasks on your behalf, they will also advise you on the industry best practices and look after your hosted infrastructure for you.

SHIPPING & RECEIVING

We manage the logistics of your collocated equipment, we can receive, inventory ,ship and stock your IT equipment

TROUBLESHOOTING

We can help you troubleshoot your equipment onsite without your staff needing to be on-site. We will also provide you with a detailed report of all troubleshooting activities.

IMPROVE SECURITY

We are available to intervene and help you with all your security needs. We protect your IT infrastructure by insuring that all equipment coming in or out is properly authorized and that only authorized personnel is granted access.

MAINTENANCE

Our rigorous maintenance program and proprietary predictive maintenance technology allows us to achieve maximum availability

RACK & STACK

We can Rack and Stack, power on and move equipment on your behalf. We can even install software and enable your servers for remote access.

REMOTE MAINTENANCE

Daily maintenance tasks will be performed automatically. The person monitoring your servers will take care of backups and other tasks in the background. This allows you to dedicate your in-house resources and staff to other important duties.

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